Terms and Conditions ("Terms")
Our Terms and Conditions were last updated on 09SEP2023.
Please read these terms and conditions carefully before using Our Service.
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of these Terms and Conditions:
● “Affiliate” means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
● “Account” means a unique account created for You to access our Service or parts of our Service.
● “Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Terraven LLC.
● “Country” refers to the United States of America.
● “Content” refers to content such as text, images, or other information that can be posted, uploaded, linked to or otherwise made available by You, regardless of the form of that content.
● “Device” means any device that can access the Service such as a computer, a cell phone or a digital tablet.
● “Feedback” means feedback, innovations or suggestions sent by You regarding the attributes, performance or features of our Service.
● “Products” refers to the products or items offered for sale on the Service.
● “Orders” means a request by You to purchase Products from Us.
● “Promotions” refer to contests, sweepstakes or other promotions offered through the Service.
● “Service” refers to the Website.
● “Terms and Conditions” (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
● “Third-party Social Media Service” means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
● “Website” refers to TerraVen.org, accessible from https//:www.TerraVen.org
● “You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.
You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.
When You create an account with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Service.
You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password, whether Your password is with Our Service or a Third-Party Social Media Service.
You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.
Your Right to Post Content
Our Service allows You to post Content. You are responsible for the Content that You post to the Service, including its legality, reliability, and appropriateness.
By posting Content to the Service, You grant Us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. You retain any and all of Your rights to any Content You submit, post or display on or through the Service and You are responsible for protecting those rights. You agree that this license includes the right for Us to make Your Content available to other users of the Service, who may also use Your Content subject to these Terms.
You represent and warrant that: (i) the Content is Yours (You own it) or You have the right to use it and grant Us the rights and license as provided in these Terms, and (ii) the posting of Your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person.
The Company is not responsible for the content of the Service's users. You expressly understand and agree that You are solely responsible for the Content and for all activity that occurs under your account, whether done so by You or any third person using Your account.
You may not transmit any Content that is unlawful, offensive, upsetting, intended to disgust, threatening, libelous, defamatory, obscene or otherwise objectionable. Examples of such objectionable Content include, but are not limited to, the following:
● Unlawful or promoting unlawful activity.
● Defamatory, discriminatory, or mean-spirited content, including references or commentary about religion, race, sexual orientation, gender, national/ethnic origin, or other targeted groups.
● Spam, machine – or randomly – generated, constituting unauthorized or unsolicited advertising, chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling.
● Containing or installing any viruses, worms, malware, trojan horses, or other content that is designed or intended to disrupt, damage, or limit the functioning of any software, hardware or telecommunications equipment or to damage or obtain unauthorized access to any data or other information of a third person.
● Infringing on any proprietary rights of any party, including patent, trademark, trade secret, copyright, right of publicity or other rights.
● Impersonating any person or entity including the Company and its employees or representatives.
● Violating the privacy of any third person.
● False information and features.
The Company reserves the right, but not the obligation, to, in its sole discretion, determine whether or not any Content is appropriate and complies with this Terms, refuse or remove this Content. The Company further reserves the right to make formatting and edits and change the manner of any Content. The Company can also limit or revoke the use of the Service if You post such objectionable Content. As the Company cannot control all content posted by users and/or third parties on the Service, you agree to use the Service at your own risk. You understand that by using the Service You may be exposed to content that You may find offensive, indecent, incorrect or objectionable, and You agree that under no circumstances will the Company be liable in any way for any content, including any errors or omissions in any content, or any loss or damage of any kind incurred as a result of your use of any content.
Although regular backups of Content are performed, the Company does not guarantee there will be no loss or corruption of data.
Corrupt or invalid backup points may be caused by, without limitation, Content that is corrupted prior to being backed up or that changes during the time a backup is performed.
The Company will provide support and attempt to troubleshoot any known or discovered issues that may affect the backups of Content. But You acknowledge that the Company has no liability related to the integrity of Content or the failure to successfully restore Content to a usable state.
You agree to maintain a complete and accurate copy of any Content in a location independent of the Service.
Intellectual Property Infringement
We respect the intellectual property rights of others. It is Our policy to respond to any claim that Content posted on the Service infringes a copyright or other intellectual property infringement of any person.
If You are a copyright owner, or authorized on behalf of one, and You believe that the copyrighted work has been copied in a way that constitutes copyright infringement that is taking place through the Service, You must submit Your notice in writing to the attention of our copyright agent via email (email@example.com) and include in Your notice a detailed description of the alleged infringement.
You may be held accountable for damages (including costs and attorneys' fees) for misrepresenting that any Content is infringing Your copyright.
DMCA Notice and DMCA Procedure for Copyright Infringement Claims
You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):
● An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright's interest.
● A description of the copyrighted work that You claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work.
● Identification of the URL or other specific location on the Service where the material that You claim is infringing is located.
● Your address, telephone number, and email address.
● A statement by You that You have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
● A statement by You, made under penalty of perjury, that the above information in Your notice is accurate and that You are the copyright owner or authorized to act on the copyright owner's behalf.
You can contact our copyright agent via email (firstname.lastname@example.org). Upon receipt of a notification, the Company will take whatever action, in its sole discretion, it deems appropriate, including removal of the challenged content from the Service.
Placing Orders for Products
By placing an Order for Products through the Service, You warrant that You are legally capable of entering into binding contracts.
If You wish to place an Order for Products available on the Service, You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your email, Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address, and Your shipping information.
You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete.
By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.
We reserve the right to refuse or cancel Your Order at any time for certain reasons including but not limited to:
● Products availability
● Errors in the description or prices for Products
● Errors in Your Order
We reserve the right to refuse or cancel Your Order if fraud or an unauthorized or illegal transaction is suspected.
Your Order Cancellation Rights
Any Products you purchase can only be returned or refunded in accordance with these Terms and Conditions.
Availability, Errors and Inaccuracies
We are constantly updating Our offerings of Products on the Service. The Products available on Our Service may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information regarding our Products on the Service and in Our advertising on other websites.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
The Company reserves the right to revise its prices at any time prior to accepting an Order.
The prices quoted may be revised by the Company subsequent to accepting an Order in the event of any occurrence affecting delivery caused by government action, variation in customs duties, increased shipping charges, higher foreign exchange costs and any other matter beyond the control of the Company. In that event, You will have the right to cancel Your Order.
Payment can be made through various payment methods we have available, such as Visa, MasterCard, Affinity Card, American Express cards or online payment methods (PayPal, for example).
Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, We will not be liable for any delay or non-delivery of Your Order.
Any Promotions made available through the Service may be governed by rules that are separate from these Terms.
The Service and its original content, features and functionality are and will remain the exclusive property of the Company and its licensors.
The Service is protected by copyright, trademark, and other laws of both the Country and foreign countries.
Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.
Your Feedback to Us
You assign all rights, title and interest in any Feedback You provide the Company. If for any reason such assignment is ineffective, You agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such Feedback without restriction.
Links to Other Websites
Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.
The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.
We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.
Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Service.
Limitation of Liability
Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service.
To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.
Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.
"AS IS" and "AS AVAILABLE" Disclaimer
The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without
interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.
Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.
Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
The laws of the United States of America, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.
If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.
For European Union (EU) Users
If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.
United States Legal Compliance
You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.
Severability and Waiver
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not effect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.
Changes to These Terms and Conditions
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.
By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.
The Company may offer loyalty programs for the purpose of securing repeat business. These programs are offered as a courtesy to our retail customers who purchase our product(s) for personal use. In addition to the Terms and Conditions listed above, these programs are subject to the following additional terms and conditions.
The Company reserves the right to deny participation in these programs to any individual or entity, at any time, with or without reason, at the Company's sole discretion. Loyalty programs are not valid for other uses, including but not limited to commercial accounts and/or wholesale orders.
TerraVen LLC may add, change, or discontinue any of these programs, or any component(s) thereof, separately or together, at any time, with or without notice. All decisions made in regard to these programs, their execution, or any other related aspect, shall be final.
Game Collector Punch Cards
The Game Collector Punch Card program is offered to reward repeat customers of TerraVen LLC's physical store. Participants of this program are issued a Punch Card that is used to track purchases of our signature Leather Pouch Boardgames. Once a single customer has purchased a minimum of five (5) games, they may redeem their completed Punch Card for one (1) free Leather Pouch Boardgame.
Each Leather Pouch Boardgame purchased in-store will grant the purchaser a single stamp on their Punch Card. Stamps are only granted for purchases made at the TerraVen Tinkershop (890 SE Bayshore Drive, Unit 2, Oak Harbor, WA 98277). Sale items, clearance items, or otherwise discounted products do not qualify for a stamp, all purchases must be made at full MSRP (Manufacturer's Suggested Retail Price).
Loyalty Cards, including Punch Cards, are not transferrable; they may only be redeemed by the original purchaser. Stamps and/or Punch Cards may not be combined, shared, or transferred. Punch Cards, stamps, and/or any combination thereof have NO CASH VALUE.
Completed Punch Cards may only be redeemed for an in-stock Leather Pouch Boardgame, subject to availability, no substitutions allowed. Completed Punch Cards will be validated prior to redemption; this validation may include time-intensive processes such as verification of identity, reconciliation of prior transactions, and other checks and balances deemed necessary by the Company; reward may not be granted on the same day that a completed Punch Card is presented for redemption.
Any Punch Card that is unable to be validated, suspected of fraud, or is otherwise subject to any question of legitimacy, will be immediately confiscated and destroyed. Lost or damaged Punch Cards will not be honored, researched, or replaced.
MEMBERSHIP PROGRAMS AND EVENTS
The Company may offer a membership program(s) and/or events for the purpose of generating revenue and repeat business. This program is offered for a fee to our retail customers, and provides certain benefits. In addition to the Terms and Conditions listed above, these programs are subject to the following additional terms and conditions. By participating in or interacting with this program(s), you agree to abide by and be bound by the following terms and conditions in addition to TerraVen's general terms and conditions above.
The Company reserves the right to deny participation in these programs to any individual or entity, at any time, with or without reason, at the Company's sole discretion. Membership cards are not valid for any use that is not explicitly offered by the Company.
TerraVen LLC may add, change, or discontinue any of these programs, or any component(s) thereof, separately or together, at any time, with or without notice, and with or without consideration. No refunds will be issued. All decisions made in regard to these programs, their execution, or any other related aspect, shall be final.
The Rookery Membership Program
"The Rookery" is TerraVen's a-la-carte membership program. Active members of this program are casually referred to as "Ravens". Customers must purchase a membership card to participate in the program. Each membership card contains a bank of tokens, which may be redeemed for membership perks. Each membership card expires upon the redemption of its final token.
MEMBERSHIP CARDS may be gifted, exchanged, shared, or otherwise transferred. The included tokens may be redeemed by any person in possession of the card at the time of redemption. Membership cards for The Rookery are offered in multiple tiers, with each successive tier granting the member additional tokens. The Company may also offer other benefits to specific tiers of membership, although the Company is under no obligation to provide.
TOKENS are printed on each membership card. Upon redemption, each token is marked or punched to indicate that it has been spent. Tokens that have been accidentally marked or damaged are no longer eligible for redemption and will not be reimbursed or refunded. It is the responsibility of each card holder to protect their card from loss or damage.
REDEMPTION of tokens grants the redeemer benefits that are not available outside of this membership program. Common redemptions include benefits such as a transaction discount or attendance at an Event, but the specific benefits available at the time of redemption are subject to the Company's discretion and availability.
DISCOUNTS issued in exchange for token(s) are applied to one single transaction, regardless of the number of items. These discounts may not be combined with any other discounts, sales, or other price reductions. Not valid for wholesale orders.
EVENTS may be hosted, coordinated, or otherwise made available by the Company, and are categorized as either Classes or Courses.
CLASSES usually take place over two to four hours on a single date; and consist of social interactions, instruction, and/or other valuable benefits for members of The Rookery. Some events may require the redemption of more than one token to attend. Attendance at some events may be restricted to specific tiers of membership.
COURSES are made up of multiple classes over a four-week period; and focus on more in-depth experiences. These special events are offered as stand-alone experiences that require the member to be present at all sessions, and as such are not available via token redemption. Instead, these Courses must be purchased via a dedicated membership card that is exclusive to the particular Course and grants the bearer membership in The Rookery for the duration of said course.
Any Membership Card that is unable to be validated, suspected of fraud, or is otherwise subject to any question of legitimacy, will be immediately confiscated and destroyed. Lost or damaged Membership Cards will not be honored, researched, or replaced. Membership cards and/or tokens are not eligible for return, refund, or exchange.
Membership Cards, Tokens, and/or any combination thereof have NO CASH VALUE.