TerraVen
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TerraVen
Home
Main Menu
  • Shop
  • About
  • FAQs
  • TerraVen's Showroom
  • The Tinkershop
  • Our Community
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You've got questions! We've got answers!

We can't think of everything, so if we overlooked the information you're seeking, feel free to shoot us an email: Info@TerraVen.Org

We're always here to help!

Shipping

We charge $10 for all orders under $100 (pre-tax), regardless of package size. Shipping is free for all orders over $100 (pre-tax), regardless of package size!


Not right now, but we intend to expand our delivery range in the near future! Reach out to us about which country you'd like to ship to so we can make sure it's included in our expansion! 


We ship exclusively through USPS Priority Mail. 

Listed shipping time for this service is 1-3 days.


That's one of those tricky questions! It really depends on what you ordered, and the accuracy of our inventory. In a perfect world, we ship orders within 3 days. However, some items take time to create, and sometimes our inventory system has a boo-boo. If we believe we'll miss this window, we'll reach out to you ASAP with an updated ETA and options. 


You will receive a shipping email from us (with a tracking number) as soon as your order is packaged up - however, USPS's site will take ~ 12 hours to show shipping information!  


Simply let us know in the 'Special Requests' section of the checkout process! You can say, "Don't ship before the 10th", "I need this before the 7th", or whatever delivery restrictions you require, and we'll do our best to meet them! If we're unable to for any reason, we'll reach out to you ASAP with an update and options! 


Products

Excellent question! Follow these simple steps to use your game...


To open a pouch:

  • Pull down on the bottom knot of the drawstring cord,
  • Unwrap the excess cord from around the pouch,
  • Grab the leather edge on opposites sides,
  • Pull apart and smooth flat, and,
  • Set up your game pieces, and play!


To close a pouch:

  • Move the game pieces into the center of the pouch,
  • Fold the pouch in half, like a soft taco,
  • Pull on the drawstring cord, making the soft taco look like a taco salad,
  • Grab the top of the pouch above the lacing holes,
  • Wrap the excess cord tightly around the lacing holes, and,
  • Tuck the top knot under the wrapped cord!


We help people find the perfect gift all the time! We narrow down the options in this order:

  1. Number of players,
  2. Preference for deep thinking or playful chance, and lastly,
  3. Thematic preferences (cultural ties, love of Werewolves, passion for sailing, etc...)

If you need more guidance, feel free to shoot us an email!


Not even close! Our physical store is our testing ground for our tinkershop! We're constantly adding new things to the shelves of our store as we play with new designs and concepts. Only our high-demand items make it to our online store. 


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TerraVen

890 Southeast Bayshore Drive, Suite 2, Oak Harbor, Washington 98277, United States

360-720-5350

Copyright © 2023 TerraVen - All Rights Reserved.

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